CHME Conference 2016

The Department of Hospitality and Tourism Management within the Ulster University Business School is proud to host the 25th Council for Hospitality Management’s  Annual Research Conference on May 4th to May 6th 2016. CHME seeks to explore the dimensions of innovation and customer-centricity in hospitality.


Key note speakers will include: Professor Peter Walker


Peter Walker is Professor of Architecture and Head of the Belfast School of Architecture.

Dr Francesca Zampollo

Francesca Zampollo

Francesca is a Food Design researcher and consultant.

Dr Ian Yeoman

Ian Yeoman

Dr Ian Yeoman is an Associate Professor at Victoria University of Wellington who has a passion for the study of the future of tourism and hospitality and believes that everything on Star Trek will come true.

The conference is sponsored by STR Share, Russell Partnership Technology, Hospitality Ulster, Institute of Hospitality, Belfast City Council and Belfast Harbour .

More information can be found at including prices of the conference, booking your tickets and travel and accommodation.

The National Living Wage: how will this affect the Hospitality industry?

As of 1st April 2016, The National Living Wage (NLW) has been implemented meaning that employers must pay their staff (25 years old and over), £7.20 per hour. This could be a solution to the high levels of staff turnover the industry as a whole seems to experience (which has been said is due to low wages) and it is a well known fact that retained staff are more profitable than newcomers.  Five Guys restaurant chain has responded very positively to the change by introducing the wage earlier than the compulsory date.

However, it appears that there may be more disadvantages to the NWL than advantages. PricewaterhouseCoopers (PwC) has claimed that it may cost the industry around £13m over the next few years which will also spark a large loss of jobs as companies will not be able to afford paying staff the new wage.

NLW Infographic

A further concern expressed by businesses is that this could spark a raise in prices, companies such as Whitbread (parent companies of Costa and Premier Inn) have already announced their plan to do so in response to the NWL. Additionally, it is felt that many employers are unprepared for the change as not only will it cost them more money to retain the current numbers of staff but also they risk severe legal action should they be non-compliant with the change.

Only time will tell the what the new wage will mean to the hospitality industry and nation overall, and it will be of much worth to keep an eye on its impacts over the upcoming years!


CHME logo


And the winners are…

As the Young Gun’s competition has finished we have now finally found out who the 2 winners are. Exciting isn’t it? For CHME and the Institute of Hospitality, it’s been an eventful week. 8 competitors came together and enjoyed a lunch and champagne reception with the judges and fellow competitors. Sounds rather nice to me, and network with key hospitality contacts and reveal this year’s winners.

A round of applause for the Winners of Young Guns 2016!


Oscar Clark from Sheffield Hallam and Harriet Smales from Oxford Brookes.

Oscar described how gaining recognition and chance to network with the judges through Young Guns had been the highlight of his day. For Harriet the whole experience “has been out of this world”.

Oscar and Harriet have now received one year’s membership into the Institute of Hospitality; described by Peter Ducker, Chief Executive of the Institute, as something that “brings them into the network” of key hospitality contacts as well as giving them unique access into the current research being undertaken within the industry.

The membership and fellow members within the institute will act as a support network for these young aspiring students and therefore the opportunities that Young Guns provide are unlimited!

Harriet kindly offered some advice for the potential candidates for next years’ competition, saying that to have a chance you need to “portray your passion for your industry”. Oscar adds “This is an award about the future, it is about what you can do and what you’re going to do”.

This year competition saw a huge range of universities competing, from Germany to Scotland and Ireland. And with that note being said we must give our thanks and congratulations to all the competitors and hope that they have come out of this experience better off.

So for the rest of you, now is your chance to be the winner of Young Guns 2017 . We would love to see you there next time! So start preparing now for an unmissable opportunity! to find out more go to

Stay safe.

Climbing the hospitality careers ladder, Young Guns Final is fast approaching!

The need for a friendlier recruitment process for young people wishing to enter the hospitality industry has been recently highlighted by Emma Eversham of online magazine ‘Big Hospitality’. It has been found that the pursuit for a job within the industry has unreasonable barriers especially for youth ranging from 16-24 years old. There is the indication that younger people are anxious about not having enough expertise or experience to be successful when applying for hospitality jobs and as a result, levels of youth unemployment within the industry is alarming. Consequently, employers are being advised to offer more apprenticeships and entry level jobs to encourage young people’s professional confidence. Companies such as Whitbread and Prezzo have reacted to this issue, outlining their plans to employ more apprentices. Prezzo’s HR director pointed out that “Apprentices are excellent for our business. We wish to train and retain the best staff and apprenticeships enable us to do this…”

The difficulty of finding a job is a general worry for new graduates and in the increasingly competitive world of service management and hospitality, the real working world can be daunting. Many graduates find themselves scratching their heads as to why their applications weren’t successful, after all, they are holding a degree within the industry right? However, it is vital to stand out and what better way than being part of the Young Guns competition held by Council for Hospitality Management Education (CHME)? Young Guns is a competition for final year students who have undertaken a placement within the industry and this year’s final is fast approaching!

8 hopeful students from a variety of universities will come together on Wednesday 9th March 2016 in London along with various key contacts from the hospitality industry. The finalists receive brilliant and unique prizes which would have otherwise been inaccessible. Prizes include an employment opportunity with a key hospitality business, networking lunch with industry executives and more!

The final is a valuable opportunity to network and make a great impression on those who really know their stuff on hospitality and careers within the industry. Leading on from the above issue with youth employment, it is difficult to think of a better opportunity to take a step up the hospitality careers ladder in a fun and exceptional way. The Young Guns competition is a ticket into the world of employment which many struggle with in this competitive environment and although the competition finalists have been selected for this year, it is not a missed opportunity as next years’ competition will provide yet another chance for more students to enhance their career prospective and name within hospitality.

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Souped Up Sugar Served on High Streets!

High street coffee shops that serve hot flavoured drinks are exceeding the amount of sugar we should consume.

Out of 131 hot flavored drinks being sold by the big chain companies, 98% would be labeled
with a RED/HIGH level of sugar. 35% of these hot drinks are matching the same sugar level
as a can of coca cola.

 coca cola

Coca Cola  12 oz (355 ml) Can Sugars, total: 39g Calories, total: 140 Calories from sugar: 140*

20 oz (590 ml) Bottle Sugars, total: 65g Calories, total: 240 Calories from sugar: 240

1 Liter (34 oz) Bottle Sugars, total: 108g Calories, total: 400 Calories from sugar: 400

Now that I have your attention I’d like to draw your attention on to some other important facts.


Hot Drinks Infographic

Professor Graham MacGregor, Professor of Cardiovascular Medicine at Queen Mary University of London, said: “This is yet again another example of scandalous amount of sugar added to our food and drinks. No wonder we have the highest rates of obesity in Europe.”

“Cameron now has all the evidence to make the UK the first country in the world to stop obesity and type 2 diabetes epidemic.”

How about some coffee with that sugar, could now be a true saying.

Young Guns Competition!

About Young Guns.

Young Guns is a competition for final year students doing hospitality degrees or degrees with hospitality modules. What you needed to do to enter the competition was submit a 90 second video of why you think you should win the competition, what job role you see yourself in within the next 5 years and what it is that you enjoy the most about the industry.

With fantastic prizes for the final 8 students and another 2 for the overall winners. Have a look at these-

  • Employment with high profile hospitality business.
  • Networking lunch with industry executives.
  • Attendance at the Catey awards dinner. ( Courtesy of Caterer)
  • One year’s complementary membership for the institute of hospitality.

This years date for the judges, lunch and awards presentation will be on Wednesday 9th March 2016.

Have at a look at the 2015 winner.

Vita Juneviciute and Oliver Constant .




Number of Entries.

As the competition grows each year we have received over 30 entries from various Universities. For us, this feels great. Have a look at some of the entries and where they come from.

Bournemouth University,  Surrey University, Cardiff Metropolitan University, Plymouth University, Oxford Brookes, University College Birmingham, Leeds Beckett University, Sheffield Hallam, Ulster University, Robert Gordon University and International University of Applied Sciences, Bad Honnef, Germany.

PR Entries map

The Final 8!

As we approach the big day, the final 8 have been selected. With the good news for a select few, we are still held in the dark about who has been given the opportunity of a life time. What we do know, is what universities are being represented. 2 from Robert Gorden’s Aberdeen, 2 from Sheffield Hallam, 1 from Leeds Beckett University, 1 from Oxford Brookes, 1 from Bournemouth and 1 more from Bad Honnef, Germany.

From the lucky few that remain, we wish you the best of luck.

And for the rest of you keep an eye, and an ear out for Young Guns.